Assessor Resource
PSPGSD403A
Conduct government service delivery interviews
Assessment tool
Version 1.0
Issue Date: May 2024
Not applicable.
This unit covers conduct of interviews relating to government service delivery. It includes undertaking pre-interview preparation, undertaking interviews and obtaining compliance with legislative requirements.
In practice, conducting interviews for government service delivery may overlap with other generalist and specialist work activities, such as working ethically, complying with legislation, applying government processes, using advanced communication strategies, gathering and analysing information etc.
licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)